Cookie Policy
This Cookie Policy explains how Host Zora (“Host Zora”, “we”, “us”, or “our”) uses cookies and similar technologies when you visit or use our website, Client Area, checkout, and other online services.
This Cookie Policy should be read together with our Privacy Policy, which explains how we collect, use, disclose, store, and protect personal information.
1. What Are Cookies?
Cookies are small text files or pieces of information that websites may place or store on your device when you visit them.
Cookies can help websites:
- Function correctly.
- Keep users securely logged in.
- Remember preferences.
- Maintain shopping-cart or checkout information.
- Improve website performance.
- Understand how visitors use a website.
- Support security and fraud prevention.
- Measure website or marketing performance.
Some cookies are temporary and expire when you close your browser, while others may remain on your device for a defined period.
Cookies do not necessarily identify you directly, but information collected through cookies may sometimes be linked with other information associated with your browser, device, account, or activity.
2. How Host Zora Uses Cookies
Host Zora may use cookies and similar technologies for purposes including:
- Operating our website.
- Customer account authentication.
- Maintaining secure login sessions.
- Managing shopping-cart and checkout functionality.
- Protecting our website from fraud and abuse.
- Remembering customer preferences.
- Measuring website performance.
- Understanding how visitors use our website.
- Improving website functionality and user experience.
- Supporting analytics.
- Measuring advertising or marketing performance where applicable.
We aim to use cookies only where reasonably necessary for our website, services, security, analytics, and legitimate business purposes.
3. Types of Cookies We Use
Cookies used on Host Zora may fall into the following categories.
Essential Cookies
Essential cookies are necessary for our website or services to function correctly and securely.
They may support:
- Account login.
- Authentication.
- Client Area sessions.
- Shopping-cart functionality.
- Checkout processes.
- Security controls.
- Fraud prevention.
- Remembering privacy or cookie choices.
Blocking essential cookies through your browser may cause parts of the website, Client Area, checkout, or other services to stop functioning correctly.
4. Functional Cookies
Functional cookies help improve usability by remembering choices and preferences.
They may be used to remember:
- Language preferences.
- Website settings.
- Display preferences.
- Previously selected options.
- Other user preferences.
Where functional cookies are not strictly necessary, they may be subject to applicable consent requirements.
5. Analytics and Performance Cookies
Analytics and performance cookies help us understand how visitors interact with Host Zora and how our website performs.
They may collect information such as:
- Number of website visitors.
- Pages visited.
- Time spent on pages.
- Browser and device information.
- Approximate geographic information.
- Referral sources.
- Website interactions.
- Technical performance information.
- Errors or loading issues.
We use this information to understand website performance, identify problems, improve usability, and enhance customer experience.
Where required by applicable law, analytics cookies will only be activated after appropriate consent has been obtained.
6. Google Analytics and Similar Services
Host Zora may use analytics services, including Google Analytics, to better understand how visitors use our website.
These services may use cookies and similar technologies to collect information about website usage.
Information processed may include:
- Pages visited.
- Device and browser type.
- Interaction information.
- Referral source.
- Approximate location derived from technical information.
- Website performance data.
Where required by applicable law, these analytics technologies will not be activated until appropriate consent has been obtained.
Analytics providers may process information according to their own privacy and cookie policies.
7. Marketing and Advertising Cookies
Where Host Zora uses marketing or advertising technologies, cookies may be used to:
- Measure campaign performance.
- Understand how visitors interact with advertisements.
- Prevent excessive repetition of advertisements.
- Attribute visits or conversions to marketing campaigns.
- Improve the relevance of marketing activities.
Marketing or advertising cookies are considered non-essential and may require appropriate consent depending on applicable law.
Where cookie preference controls are available, users may refuse or withdraw consent for marketing cookies.
8. Third-Party Cookies
Some services integrated into Host Zora may be supplied or operated by independent third-party providers.
Those providers may place or access cookies when you interact with their services.
Third-party services may include:
- Payment processors.
- Analytics providers.
- Security services.
- Customer-support tools.
- Fraud-prevention services.
- Marketing platforms.
- Embedded content.
- Other external services.
Third parties are responsible for their own privacy and cookie practices.
We recommend reviewing the privacy and cookie information provided by relevant third-party services.
9. Payment and Checkout Technologies
Host Zora may use third-party payment processors to process customer transactions.
Payment providers may use cookies or similar technologies for:
- Payment processing.
- Authentication.
- Fraud prevention.
- Transaction security.
- Remembering payment-session information.
These technologies may be necessary to complete a transaction requested by the customer.
Host Zora does not control all cookies or technologies used directly by independent payment providers.
10. Security Cookies
We may use cookies or similar technologies to help protect:
- Customer accounts.
- Login sessions.
- Checkout activity.
- Website forms.
- Administrative systems.
- Our website infrastructure.
Security technologies may help detect:
- Suspicious login attempts.
- Automated abuse.
- Fraudulent activity.
- Unusual browsing behaviour.
- Malicious requests.
Security cookies and similar technologies may be considered essential where they are necessary to protect our website, customers, or services.
11. Cookie Consent
Where required by applicable privacy or electronic-commerce law, Host Zora will request appropriate consent before activating non-essential cookies.
This may include cookies used for:
- Analytics.
- Advertising.
- Marketing.
- Certain functional purposes.
Essential cookies necessary to provide requested website functionality may operate without optional consent where permitted by applicable law.
Your cookie choices should not prevent access to basic website information, although disabling certain cookies may affect some functionality.
12. Changing or Withdrawing Your Consent
Where Host Zora provides a cookie preference or consent tool, you may change or withdraw your preferences at any time.
Withdrawing consent does not affect processing that lawfully occurred before consent was withdrawn.
After changing your preferences, some existing cookies may remain on your device until they expire or are manually deleted.
13. Managing Cookies Through Your Browser
Most modern browsers allow users to control or manage cookies directly.
Depending on your browser, you may be able to:
- Block all cookies.
- Block third-party cookies.
- Delete stored cookies.
- Allow cookies only from selected websites.
- Receive warnings before cookies are stored.
- Automatically delete cookies when the browser closes.
The exact process depends on your browser, operating system, and device.
Blocking certain cookies may affect:
- Account login.
- Client Area access.
- Shopping-cart functionality.
- Checkout.
- Saved preferences.
- Other website features.
14. Cookie Duration
Cookies may remain on your device for different periods depending on their purpose and configuration.
Session Cookies
Session cookies normally expire when you close your browser.
They may support temporary functions such as login sessions, account navigation, or checkout activity.
Persistent Cookies
Persistent cookies may remain on your device until their expiry date or until you manually delete them.
They may be used for purposes such as remembering preferences, security, analytics, or measuring website usage.
The exact duration of individual cookies depends on their purpose and the service that places them.
15. Similar Technologies
In addition to traditional cookies, Host Zora or third-party providers may use similar technologies where appropriate.
These may include:
- Local storage.
- Session storage.
- Tracking pixels.
- Tags.
- Scripts.
- Device identifiers.
- Similar browser or application technologies.
Where these technologies perform similar functions to cookies, they will be handled consistently with applicable privacy and consent requirements.
16. Your Privacy
Information collected through cookies may constitute personal information in certain circumstances.
Where cookie-related information is personal information, Host Zora will process it in accordance with our Privacy Policy and applicable Canadian privacy and data protection requirements.
Our Privacy Policy provides further information about:
- How we collect and use personal information.
- Consent and permitted processing.
- Data sharing.
- International processing and transfers.
- Data retention.
- Privacy rights and requests.
- Security practices.
17. Changes to This Cookie Policy
Host Zora may update this Cookie Policy from time to time to reflect changes in:
- Website functionality.
- Cookies or technologies used.
- Third-party services.
- Analytics tools.
- Marketing technologies.
- Privacy practices.
- Legal or regulatory requirements.
The latest version will be published on this page and the Last Updated date will be revised accordingly.
Where appropriate or legally required, significant changes may also be communicated through our website or cookie consent interface.
18. Contact Us
If you have questions about this Cookie Policy or how Host Zora uses cookies and similar technologies, please contact:
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